Transurban Network Operations Centre | Cox Architecture

Transurban operates a portfolio of arterial traffic assets within the SEQ region. “Project Clarence” consolidated their traffic control monitoring personnel from five disparate sites into a single 24/7/365 Network Operations Centre (NOC). The core of the NOC is the new, world class Traffic Control Room (TCR), meticulously designed for controllers operating around the clock. The continuous occupation and the intense nature of the work required a human centric design approach to the space, to foster mental freshness and combat operator fatigue.

COX interpreted the brief by adopting biophilic principles, incorporating flowing curves, employing soothing natural timber, soft colours, access to exterior views & natural light, visual connections with adjacent workspaces, and seamlessly integrating circadian rhythm lighting. The client and design team also collaborated to develop a bespoke ergonomic operator work station. The project has been transformative, positively altering staff perceptions, and use of, the original Clarence Rd premises which now reflects a contemporary workplace culture.

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